Question 1

How quickly can you fix my slow movement?

Accepted Answer

We understand that a slow-moving garage door can be frustrating and potentially indicate underlying issues. In most cases, we can diagnose and repair slow movement issues within a single service visit. Our technicians carry common replacement parts on their trucks, allowing for immediate repairs. For simple issues like lubrication or track alignment, repairs typically take 30-60 minutes. More complex problems involving springs or opener mechanisms may take 1-2 hours. We offer same-day service for most repairs, and emergency service is available 24/7 for urgent situations.

Question 2

What causes slow movement in garage doors?

Accepted Answer

Slow garage door movement can stem from several causes. The most common include: worn or damaged rollers that create friction along the tracks; springs that are losing tension and can no longer properly counterbalance the door's weight; insufficient lubrication on tracks, hinges, and rollers; track misalignment or debris blocking smooth operation; and opener issues such as worn gears or motor problems. Environmental factors like extreme cold can also temporarily affect speed. During our inspection, we identify the root cause and provide the most cost-effective solution to restore your door to optimal performance.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes, we offer flexible financing options to make your new garage door installation affordable. We understand that a quality garage door is a significant investment in your home's value and security. Our financing programs include 0% interest options for qualified buyers, low monthly payment plans extending up to 60 months, and quick approval processes often completed in minutes. We work with multiple lenders to find the best rate for your situation. During your free estimate, our team will discuss all available financing options and help you choose the plan that fits your budget.

Question 4

What brands of garage doors do you install?

Accepted Answer

We install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, Raynor, and more. We're also authorized dealers for several premium brands, allowing us to offer manufacturer warranties in addition to our own 3-year workmanship guarantee. Our team can help you select the perfect door based on your style preferences, insulation needs, and budget.

Question 5

How long does a typical garage door installation take?

Accepted Answer

A standard residential garage door installation typically takes 3-5 hours for a single door and 5-8 hours for a double door. This includes removal of the old door, installation of new tracks and hardware, door assembly and mounting, opener installation or reconnection, and full testing of all safety features. We always complete installations in a single visit and thoroughly clean up before leaving.

Question 6

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes a 25-point inspection covering all major components: springs, cables, rollers, tracks, hinges, weather seals, and safety sensors. We lubricate all moving parts with professional-grade lubricant, test and adjust the door balance, tighten all hardware, inspect the opener and adjust force settings, and test all safety mechanisms. This preventive care typically extends door lifespan by 5-10 years and prevents 90% of emergency repairs.

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